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Terms

Terms of Service

These are the rules for using Grilln. They cover what you can expect from us, what we expect from you, and how we work things out if something goes wrong.

Last updated April 21, 2026

Plain-English summary

Here's the short version. The rest of this page has the detail and the legal framing.

  • You own what you post. You give us a limited license to display and distribute it so the Service can work.
  • Don't use Grilln to harm people, and don't scrape the Service or use our data to train AI models.
  • When you delete content or your account, we remove it on the schedule in our Privacy Policy.
  • If we have a dispute, we'll try to work it out informally first, then go to individual arbitration — you can opt out of arbitration in your first 30 days.
  • You keep your mandatory local consumer-protection rights. Nothing in these Terms waives them.
  • The Service is provided “AS IS.” Our liability is capped — see the limits.

The agreement

These Terms of Service (“Terms”) are a binding contract between you and VNTOS LLC, a Delaware limited liability company that operates Grilln (“Grilln,” “we,” “us,” “our”). They govern your use of the Grilln mobile app, the website at grilln.app, and related services (together, the “Service”). By creating an account or otherwise using the Service, you agree to these Terms, to our Privacy Policy, and to our Community Guidelines. If you don't agree, don't use Grilln.

These Terms include an arbitration agreement and class-action waiver that affects how disputes are resolved. Please read that section carefully.

Eligibility & minors

You must be at least 13 years old — or the minimum age required by law in your country, whichever is higher (for example, 16 in parts of the EEA) — to use Grilln.

  • If you're between 13 and the age of majority where you live, you confirm that a parent or legal guardian has reviewed these Terms with you and agrees to them on your behalf.
  • You must have the legal capacity to enter into this contract.
  • You must not be barred from using the Service under applicable law — see Export controls & sanctions.
  • If you use the Service on behalf of a business, you represent that you have authority to bind that business, and “you” refers to that business.

Your account

  • You're responsible for keeping your login credentials secure and for everything that happens on your account.
  • Provide accurate information when you sign up. One human, one account — don't impersonate anyone or misrepresent your identity.
  • If you lose access, use the in-app recovery flow or email support@grilln.app. We may ask for proof of ownership before restoring access.
  • Notify us at support@grilln.app if you suspect unauthorized access. We may place a temporary lock on the account while we investigate.

Community Guidelines

Our Community Guidelines are incorporated into these Terms by reference. They describe the behavior and content we expect on Grilln in more detail, and violations are violations of these Terms. If the Guidelines and these Terms conflict, these Terms control.

Your content

“Your Content” is everything you create, post, or submit on Grilln — photos, captions, comments, profile information, gear lists, the whole thing. You own your content. You're also solely responsible for it, including that you have the rights to share it and that it doesn't infringe anyone else's rights.

If Your Content includes other identifiable people, you confirm that you have the rights or permissions needed under local law to post it (for example, to post a photo of a friend holding a ribeye). If someone in Your Content objects, we may remove it even if it isn't unlawful.

License you give us

To operate Grilln, we need permission to store, display, and distribute Your Content. You grant Grilln a non-exclusive, worldwide, royalty-free, sublicensable (to our service providers only), transferable license to host, store, reproduce, modify (for example, to resize photos or transcode video), publicly display, and distribute Your Content for the limited purpose of operating, improving, and promoting the Service.

This license lasts only as long as Your Content stays on the Service. When you delete a post or your account, we end the license and remove the content on the schedule described in our Privacy Policy. Two narrow exceptions:

  • Content that other users have re-shared, quoted, or embedded may persist in their posts (we remove references where technically practical).
  • We may retain de-identified or aggregated data that can no longer be linked to you.

Publicity carve-out. We will not use your name, username, voice, or likeness in paid advertising without your explicit opt-in consent, and we will never sell Your Content to third parties.

Feedback

If you send us ideas, suggestions, or other feedback about Grilln, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without obligation to you. We're not required to keep feedback confidential, and nothing stops us from developing similar ideas independently.

Acceptable use

Grilln is a community. Don't do things that ruin it for other people. Specifically, don't:

  • Post content that is illegal, harassing, threatening, hateful, sexually explicit, or that sexualizes minors.
  • Impersonate anyone, misrepresent your affiliation, or operate undisclosed bot accounts.
  • Spam, phish, scam, or manipulate the Service's ranking or visibility (including coordinated inauthentic behavior).
  • Post content that infringes someone else's copyright, trademark, trade secret, privacy, or publicity rights.
  • Upload malware, exploit security holes, reverse-engineer the Service, or interfere with other users' access.
  • Use the Service to sell regulated or illegal products, run promotions without our prior written consent, or harvest contact information for commercial use.
  • Circumvent rate limits, access controls, or region restrictions, or use the Service after we've suspended or banned you.

No scraping, no AI training

Unless you have our advance written permission, you may not — whether manually, through automation, or using a third party:

  • Scrape, crawl, index, or bulk-download content from the Service, including by using headless browsers, scripted API calls beyond our public rate limits, or circumventing robots directives.
  • Use Grilln content to train or fine-tune machine learning models, to build datasets for ML training or evaluation, or to compile a competing feed, search index, or content corpus.
  • Resell, redistribute, or syndicate Grilln content at scale, except for the personal social sharing the app is designed for.

These restrictions are material. We may pursue injunctive relief for violations in addition to any other remedies available.

Safety & emergencies

Grilln is not an emergency service. If someone is in immediate danger, contact your local emergency number (for example, 911 in the US) — do not rely on Grilln for urgent help.

You can report content or accounts from inside the app. If you see content involving child safety, imminent violence, or suicide/ self-harm, email support@grilln.app with “urgent” in the subject line and we'll prioritize it.

Grill safety, food temperatures, and fire handling discussed on Grilln are community information, not professional advice. Use your judgment, and follow manufacturer instructions and local fire codes.

Moderation & enforcement

We can remove content and suspend or terminate accounts that violate these Terms or our Community Guidelines. Depending on severity, we may issue a warning, limit visibility, remove the content, temporarily suspend the account, or permanently terminate the account.

Where possible, we notify affected users of the reason for an enforcement action and offer an in-app appeal. For serious or repeated violations, or where the law requires prompt action, we may act immediately and without prior notice. Nothing in these Terms requires us to actively monitor user content — but we reserve the right to.

EU Digital Services Act notices

If you use Grilln from the European Union, you have rights under the Digital Services Act (Regulation (EU) 2022/2065). Our point of contact for users and authorities is support@grilln.app (English accepted). Email us there to report illegal content (include the location, why it's illegal, and your contact details), to appeal a moderation decision within six months (free of charge), or for information about out-of-court dispute settlement bodies in your Member State.

If you believe content on Grilln infringes your copyright, email support@grilln.app with the elements required by 17 U.S.C. § 512(c): identification of the copyrighted work, a link or description of the infringing content, your contact information, a good-faith statement, a statement under penalty of perjury that you're authorized to act, and your physical or electronic signature.

We respond to valid notices and, where appropriate, remove content and terminate repeat infringers. If you believe your content was removed in error, you may submit a counter-notice. Knowingly submitting a false notice or counter-notice may expose you to liability under 17 U.S.C. § 512(f).

Our intellectual property

The Service — including our name, logo, design system, source code, and the selection and arrangement of content we create — is owned by Grilln and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely as these Terms allow. You may not copy, modify, distribute, or create derivative works of our proprietary materials without our written permission. All rights not expressly granted are reserved.

Third-party services

The Service relies on platforms we don't control — the Apple App Store, Google Play, Google Firebase, and others listed in our Privacy Policy. Your use of those platforms is governed by their own terms. We're not responsible for third-party services linked from within the Service (for example, a grill manufacturer's page) — you interact with them at your own risk.

Apple App Store terms

If you download Grilln from the Apple App Store, the following additional terms apply and override any conflicting provision in these Terms with respect to Apple:

  • Apple is not a party. These Terms are between you and Grilln, not Apple. Apple is not responsible for Grilln or its content.
  • Scope of license. Apple grants you a limited, non-transferable license to use Grilln on Apple-branded devices you own or control, subject to the App Store Terms of Service.
  • Maintenance and support. Grilln is solely responsible for providing maintenance and support as required by these Terms or applicable law. Apple has no obligation to provide support.
  • Warranties. To the extent we offer any warranty, Grilln — not Apple — is solely responsible. If Grilln fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app.
  • Product claims. Grilln, not Apple, is responsible for addressing any claim that the app or your possession and use of it fails to conform to legal requirements or violates third- party rights (including IP claims).
  • Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they relate to the Apple App Store, and on your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you.
  • Legal compliance. You represent that you are not located in, and are not a national of, a country subject to US Government embargo or designated as “terrorist-supporting, ” and that you are not on any US Government prohibited- parties list.

Google Play terms

If you download Grilln from Google Play, your use is also subject to the Google Play Terms of Service. Google is not responsible for Grilln or for any claim you have relating to it. Google is not a party to these Terms.

Grilln is free to use today. If we add paid features, additional terms will apply and will be presented to you before any charge.

Beta & experimental features

From time to time we release beta, preview, or experimental features (collectively, “Beta Features”). Beta Features may be unstable, may change or be removed without notice, and may not work as documented. They are provided “AS IS” without any warranty, and the limitation of liability below applies in full. You agree to keep non-public details of Beta Features confidential until we make them generally available.

Accessibility

We're working to make Grilln usable by everyone, including people who use assistive technologies. If you encounter a barrier, email support@grilln.app and we'll work with you to find a solution. You can also request an accessible alternative format of these Terms.

Export controls & sanctions

You agree to comply with all US and non-US export control and sanctions laws applicable to the Service. You may not use the Service, and Grilln does not grant rights, to anyone located in a country or region subject to comprehensive US sanctions, or to anyone on a US Government denied-parties list (including OFAC's Specially Designated Nationals list). You represent and warrant that you are not such a person.

Consumer rights & notices

Mandatory consumer protections (EU, UK, EEA, Australia, and similar)

Nothing in these Terms limits or excludes any mandatory rights you have as a consumer under the laws of your country. Where a provision in these Terms would limit such a right, that provision is modified to the minimum extent necessary to comply with local law; the rest of the Terms remain in effect.

California consumers (Cal. Civ. Code § 1789.3)

California residents may reach the California Department of Consumer Affairs' Complaint Assistance Unit in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Termination & inactive accounts

You can stop using Grilln any time by deleting your account from the app. We may suspend or terminate your access if you violate these Terms or our Community Guidelines, if required by law, or if we discontinue the Service.

Inactive accounts. We may mark long-inactive accounts as dormant, release the username for reuse, or delete associated content after trying to notify the registered email. To avoid this, just open the app now and then.

Survival. Sections that by their nature should survive termination — including License you give us (to the limited extent described), Feedback, No scraping, no AI training, Disclaimers, Limitation of liability, Indemnification, Disputes & arbitration, Governing law, and Miscellaneous — survive.

Disclaimers

The Service is provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, Grilln disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade. We don't warrant that the Service will be uninterrupted, error-free, or secure, or that content posted by users is accurate, safe, or advisable. Grilln content about food safety, cooking temperatures, and fire handling is informational only — not medical, health, or safety advice.

Limitation of liability

To the maximum extent permitted by law, Grilln and its officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, goodwill, or business interruption, arising out of or related to your use of the Service, whether based in contract, tort, statute, or otherwise, even if we've been advised of the possibility of such damages. Our aggregate liability for any claim arising out of or related to these Terms or the Service will not exceed the greater of (a) the total amount you've paid Grilln in the 12 months before the claim, or (b) US $100.

Some jurisdictions don't allow the exclusion or limitation of certain damages or warranties. In those jurisdictions, these limits apply to the fullest extent permitted, and nothing in these Terms limits liability that cannot be limited under applicable law (including liability for fraud, gross negligence, or death or personal injury caused by our negligence).

Indemnification

You agree to indemnify and hold harmless Grilln and its personnel from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) Your Content, (b) your use of the Service in violation of these Terms, or (c) your violation of any law or any rights of a third party. We'll notify you promptly of any such claim and cooperate reasonably in the defense. We may assume exclusive defense and control at our expense; in that case you agree to cooperate.

Disputes & arbitration

This section affects how legal disputes between you and Grilln are resolved. Read it carefully.

Informal resolution first (60 days)

Before filing a claim, you agree to send us a written notice at support@grilln.app describing the dispute, the relief you're seeking, your name, and the email address on your account. You and Grilln agree to try to resolve the dispute informally for at least 60 days after that notice is sent. Statutes of limitations and other filing deadlines are tolled during the informal-resolution period.

Binding arbitration

If we can't resolve a dispute informally, you and Grilln agree to resolve it through final, binding, individual arbitration rather than in court, except as noted in Exceptions below. The Federal Arbitration Act governs the interpretation and enforcement of this agreement. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at adr.org. The arbitrator — not any court — has exclusive authority to resolve disputes relating to the interpretation, enforceability, or formation of this arbitration agreement, except that a court may decide whether a claim falls within the class-action waiver.

Class-action and jury waiver

You and Grilln each waive the right to participate in a class action, class arbitration, private attorney general action, or other representative action, and each waives any right to a jury trial. Claims must be brought individually.

Coordinated (batch / mass) arbitration

If 25 or more similar demands for arbitration involving the same counsel or coordinated counsel are filed against Grilln within a 60-day window, the parties agree that the AAA will administer them as a coordinated proceeding in batches of up to 50, with a single arbitrator per batch and filing fees paid per batch rather than per individual demand. This batching is intended to preserve the benefits of individual arbitration while preventing the use of mass arbitration as a coercive fee-generation tactic. Nothing in this paragraph expands either party's right to pursue class or representative actions.

30-day opt-out

You can opt out of this arbitration agreement by emailing support@grilln.app within 30 days of creating your account, with your username and the sentence “I opt out of Grilln arbitration.” Opting out doesn't affect any other part of these Terms.

Exceptions

Nothing in this section prevents either party from seeking injunctive relief in court for intellectual-property infringement, unauthorized access to the Service, or violation of No scraping, no AI training, or from bringing an individual action in small-claims court if it qualifies.

Location and costs

Arbitration will take place in the US county where you live, by telephone or video if either party requests, unless we otherwise agree. Grilln will pay filing, administration, and arbitrator fees to the extent required by the AAA's Consumer Arbitration Rules. Each party bears its own attorneys' fees unless applicable law or the arbitrator's award provides otherwise.

Severability

If any part of this arbitration section is found unenforceable, the rest remains in force. If the class-action or representative-action waiver is found unenforceable in a particular case, the affected claim will proceed in court, but the arbitration of the remaining claims continues.

Governing law & venue

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply. For any claim not subject to arbitration, you and Grilln submit to the exclusive jurisdiction of the state and federal courts located in Wilmington, Delaware. If you're a consumer in the EEA, UK, or another jurisdiction with mandatory local consumer-protection laws, you also benefit from those mandatory protections.

Changes to these Terms

We may update these Terms as the Service evolves.

  • Material changes (for example, a substantive change to how disputes are resolved, the scope of the license you grant us, or paid-features terms): we'll give you at least 30 days' advance notice by in-app banner or email before the change takes effect. You can reject the change by deleting your account before the effective date.
  • Non-material changes (for example, clarifying language, new contact email, or updated subprocessor references): take effect when posted. The Last updated date at the top always reflects the current version.
  • The Last updated date at the top always reflects the current version. If you need a prior version, email support@grilln.app.

Miscellaneous

  • Entire agreement. These Terms, our Privacy Policy, and our Community Guidelines are the entire agreement between you and Grilln about the Service and supersede any prior agreement on the same subject.
  • No waiver. Our failure to enforce any provision isn't a waiver of it. A waiver is only effective if signed by an authorized Grilln representative.
  • Severability. If a provision is found unenforceable, the rest of the Terms remain in effect and the provision is reformed to the minimum extent necessary.
  • Assignment. You may not assign these Terms without our prior written consent; any attempted assignment is void. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • No agency. These Terms don't create a partnership, joint venture, employment, or agency relationship.
  • Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control, including acts of God, fire, flood, strike, war, terrorism, pandemic, internet or power outages, or actions of third parties or governments.
  • Notices to you may be sent to the email address on your account or posted in-app. Notices to us must go to support@grilln.app, with a physical copy to the mailing address in Contact.
  • Headings are for convenience only and don't affect interpretation.
  • Language. The English version of these Terms controls; translations are provided for convenience.

Contact

Legal notices, support requests, privacy questions, safety reports, copyright notices, and EU DSA matters all go to support@grilln.app — Grilln is a small independent operation, so a single inbox keeps things simple. Say-hi-type messages are welcome at hello@grilln.app.